[Announcement] Name Change Card Issue

The recently added “Name Change” feature has encountered an unexpected bug, and we are temporarily removing it while we sort out this problem.


Those players who have purchased Name Change Cards in game will receive a refund of Black Gold within 1-2 business days.


If you do not receive your refund and you should, please contact our team at support@snailgamesusa.com with your account information to make your claim.


We appreciate everyone’s patience while we get these problems sorted.