New Community Team Member - InquiryAgentJack

[snailgameusa]

Greetings Travelers!

It is my pleasure to introduce the newest member of our community team, InquiryAgentJack!

InquiryAgentJack is an employee of Snail Games USA and works out of our offices in Santa Monica! He is quite the witty fellow, so if you have any questions or concerns, please feel free to contact him for all of your... inquiries.

Please welcome InquiryAgentJack!

[InquiryAgentJack]

Thank you for the introduction!

Greetings and salutations dearest members of our community!

I'm InquiryAgentJack, I will be here for relations between the community and Snail Games USA. I will do my best to help the community to the best of my abilities!

Please help me help you!

Together we can make sure this community thrives and make sure all of our questions are answered promptly and properly!

Thank you and I look forward to helping in answer your questions and issues!

[6421096]

I tried send 2 emails to snail already yesterday and today. Still have not get reply.

[InquiryAgentJack]

Are you BreeOlsen in game? heard he's buying staff positions now.

No I am not, and I don't believe staff positions are supposed to be on sale. I will have to take a look into that, thanks for the headsup.

I tried send 2 emails to snail already yesterday and today. Still have not get reply.

Please make sure that your inquiries are addressed properly.

Make sure the subject line states "BBO: [Issue]" as this will help to quicken and organize the process with answering your ticket.

Remember, the more information you give, the better we can address the issue!

Thank you all for stopping by with a response for me!

Best Regards,
InquiryAgentJack

[7581092]

Nice!!

[SharaElyse]

I know this is a late response, but welcome!!

I hope this game can go even further in 2015. Let me know what I can do to help.

[6421096]

hi jack anymore new stuff or content? well its been a month since the last event. Of coz cannot count facebook as an event. Wish to have more in game event thanks

[InquiryAgentJack]

Hey there,

We currently have a Community Event running for you to participate in!

As for in-game, I can speak with our operation's team to see what's going on with those!

Best Regards,
InquiryAgentJack

[6421096]

Hi jack,

recently u guys started the in game! i tell u this is by far the best in game event ever!.. But it seems like on the jan 23 the in game events have not started. Please advise on this thanks

[9776739]

I tried send 2 emails to snail already yesterday and today. Still have not get reply.